Wang D., Federspiel C.C., Arens E.
Bibliographic info:
Indoor Air , Vol 15 n° 1, February 2005, pp 13-18, 5 Fig., 3 Tab., 9 Ref.

In this paper the relation between temperature satisfaction ratings and unsolicited complaint rates recorded in a maintenance database is analyzed. That relationship validates a new method of assessing the economic cost of thermal discomfort in commercial buildings.