Federspiel C.C., Fisk W.J., Price P.N., Liu G., Faulkner D., Dibartolomeo D.L., Sullivan D.P., Lahiff M.
Bibliographic info:
Indoor Air , Vol 14 supplement n° 8, 2004, pp 41-50, 13 Fig., 3 Tab., 26 Ref.

This paper describes a study of the relationships between indoor environmental factors and individual work performance in a call center. The productivity benefits of ventilation rates appeared small, for the worker performance, only high temperature had a statistically significant negative impact on productivity. But it appears that the degree of understaffing and shift length have an impact on productivity too.