On finding balance between collaborative noise and speech privacy in open offices

A growing number of businesses are moving towards open-plan offices as a way of encouraging impromptu collaborative problem solving among workers. However, while collaboration increases in open-plan offices, a commensurate increase in general noise can hinder employees that need quieter conditions to prosper. In this paper, the effects of conversational noise within an open plan environment are quantified, and the degree to which noise restrictions compromise problem-solving examined.