COMFORT COMPLAINTS IN OFFICE BUILDINGS LESSONS LEARNT FROM TWO CASE STUDIES

Air conditioning in offices has become current practice in North Western Europe. Main reasons are thehigh internal loads and solar gains. That move away from the heated, naturally ventilated cellularoffice increased comfort complaints.Two cases are presented, confronting enquiry results with measurements. In both, the enquiries gavea number of dissatisfied at the noted mean vote much higher than the standard PMV/PPD curvesuggests. Measurements in turn showed that only in one of the two case complaints could beexpected.