THE EFFECTS OF INDOOR ENVIRONMENT IN SUPERMARKET ON CLIENTS' AND OPERATORS' SATISFACTION

Supermarket is common in China because of its convenience and abundant merchandise. People insupermarket can be classified into two categories: clients and operators. This research measures thetemperature and relative humidity of four supermarkets to describe the indoor thermal environment,investigates the satisfactory degree of clients and operators on the indoor environment, and analysesthe reasons of dissatisfaction.